Work. Happy.
Head of Business Development and Digital Transformation (Grade 2)
Location:
Dublin
Salary
€76,028 to €109,089
Type
Full Time Permanent
Closing Date
05/03/2024

The Head of Business Development and Digital Transformation is a senior specialist who plays a pivotal role in the development, management and delivery of Institute’s professional development services in the areas of business development and digital transformation. Through their leadership of the Business Development and Digital Transformation Unit, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing the capabilities and expertise of personnel within the public sector in Ireland.  The Business Development and Digital Transformation Unit, and the Institute as a whole, play an important role in supporting the sector to deliver on its ambitions for its services to the public, as illustrated, for example, in the Better Public Services transformation strategy.

The role is central to the Institute’s commitment to support the learning and development needs of our civil and public sector clients and thereby ensure that public service employees are equipped with the latest skills and knowledge to effectively serve the community and adhere to regulatory standards.

Reporting to the Director of Professional Development, the Head of Business Development and Digital Transformation will be responsible for managing the Team and Associate resources to deliver professional development courses, advisory and related services including conferences, seminars, fora and networks on behalf of the Institute’s clients.

This role involves supporting the Director General and Director of Professional Development in the delivery of the Institute’s strategy for professional development to meet the needs of the public service. The post-holder will collaborate with other Senior Specialists across the Professional Development Department, the Senior Public Service Department and OneLearning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.

The Head of Business Development and Digital Transformation will own and manage the operational relationship with public service clients across the sector. The role includes designing, delivering, and evaluating professional development programmes that enhance the skills, knowledge, and effectiveness of public service staff.

 Job Function

The key duties and responsibilities of the role are as follows:

Strategic Planning and implementation

  • In conjunction with the Director of Professional Development, design the strategic plan for the Unit, to set the direction for the business over a multi-year horizon.
  • Implement the strategic plan for the Unit, communicating the vision and objectives to the team and wider Institute, setting tangible objectives and deliverables for each team member.
  • Role model the Institute’s values and actively develop a culture within the Unit that reflects the strategy and ambition of the Institute.
  • Actively participate in and sponsor change, demonstrating the critical sponsorship behaviours to drive adoption and use of technical solutions implemented.
  • Monitor progress against plan, taking remedial action as required and identifying opportunities to increase revenue through development of new programmes and services, and expansion of existing programmes and services.
  • Initiate and develop services to respond to the challenges and opportunities facing local government, particularly at senior levels.
  • Stakeholder Engagement: Pro-actively engage with clients to identify needs and learning and development and advisory solutions. Develop and implement a stakeholder engagement plan.
  • Develop solutions that will meet client needs, promote the IPA brand, and deliver long-term value for the IPA.
  • Work collaboratively with other Units and Departments across the Institute on the design and delivery of programmes and services.

Business Development

  • Client Relationship Management and Business Development: Build and manage client relationships across the public sector, along with relationships with key stakeholders.
  • Develop responses to client requests, both from direct requests and in collaboration with the Marketing and Promotion Manager.
  • Develop and maintain relevant contacts in Ireland and abroad.
  • Professional Development Best Practices: Regularly research and integrate best practices into the Unit’s portfolio of services. Stay updated with changes in policies, regulations, and technology affecting the public service and contribute to the Institute’s thought leadership. Keep abreast of emerging trends and proactively engage with the sector to build strong relationships with clients.
  • Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, and relevant service domains through publications, insight pieces, speaking engagements and other events.

Training and delivery

  • Curriculum Development: Lead the team on the design and development of professional development solutions that reflect the current trends and requirements in public service systems and transformation. Ensure that curriculum development reflects the ambitions of the Unit in delivering future-focused programmes for civil and public sector personnel to enable them to meet the challenges of their jobs, now and over the long term.
  • Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes in the Unit.
  • Provide advisory and related services for the sector, particularly at senior levels.
  • Manage the conference and event portfolio for the Unit with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships for further business in this area.
  • Manage the quality review process and plan for the Unit, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.

Management

  • The role may include responsibility for the line management of professional and administrative staff within the Unit including recruitment (in conjunction with the Director), training, motivating, and performance review for all staff. Overseeing all staffing matters including leave arrangements, cover for day-to-day and additional events, facilitating a positive team environment for staff. Ensure all staff in the Unit adhere to IPA policy and procedure.
  • Management of Associate Lecturers including the engagement process, overseeing content and delivery of material by Associate Lecturers, performance evaluation and contract management.
  • Unit Resource and Capacity Management: Plan and manage the capacity requirements of for the Unit based on annual budgets and business plans. Coach and guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
  • Financial Management: Assist the Director of Professional Development with the financial management of the Unit as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
  • Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the Unit. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.

General

  • Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in public service innovation, digitalisation and transformation.
  • Participate as part of the extended senior management team in Institute-wide matters.
  • Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.

Experience:

  • Seven to ten years’ experience at the appropriate level and in relevant operational role and/or partially in a training, L&D or education role, preferably within the public sector.
  • Experience in curriculum development and delivery.
  • Experience of management of teams in a professional setting.
  • Evidence of managing of projects in a complex multi-stakeholder environment.
  • Experience in the Irish public service system.

Knowledge:

  • An understanding of the role and objectives of the Institute.
  • Familiarity with the latest trends in professional development within the public sector in general.
  • In-depth understanding of public service operations and challenges is desirable.
  • Proficient in using virtual delivery technologies such as Zoom and MS Teams.
  • Familiarity with e-learning platforms and tools such as Moodle, Sli.do or other Learning Management Systems.

Skills:

  • Strong track record of service portfolio development and management in a learning and development environment.
  • Ability to design professional development solutions to address complex client requirements.
  • Ability to manage a diverse workload and competing demands.
  • Excellent training and facilitation skills including presentation and communication skills.
  • Excellent client relationship management skills.
  • Strong organisational and planning abilities.
  • Strong research, analytical and writing skills.
  • Ability to analyse data and participant feedback to improve training effectiveness.
  • Creative problem-solving skills and adaptability.
  • Ability to facilitate effectively, to engage with large and small audiences, and to manage group dynamics.

Personal Attributes:

  • Ability to lead a team, setting out vision, goals and tangible deliverables and fostering commitment to achievement of strategic objectives with a focus on performance and accountability.
  • High level of integrity and professionalism.
  • Passionate about public service and capability development.
  • Approachable, with the ability to build rapport with a diverse range of participants and clients.
  • Committed to lifelong learning and professional growth.
  • Adaptable to diverse groups and learning environments.
  • Willingness to travel within Ireland for training delivery.
  • Fluent in English, with proficiency in Irish being an advantage.

How to Apply

Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Tuesday 5th March 2024.

When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

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    Head of Local Government Unit, Senior Specialist (Grade 2)
    Location:
    Dublin
    Salary
    €76,028 to €109,089
    Type
    Full Time Permanent
    Closing Date
    05/03/2024

    The Head of the Local Government Unit is a senior specialist who plays a pivotal role in the development, management and delivery of Institute’s professional development services for the local government sector. Through their leadership of the Local Government Unit, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing the capabilities and expertise of personnel within the local government sector in Ireland.  The Local Government Unit, and the Institute as a whole, play an important role in supporting the sector to deliver on its ambitions for its services to the public.

    The role is central to the Institute’s commitment to support the learning and development needs of our local government sector clients and thereby ensure that local government employees are equipped with the latest skills and knowledge to effectively serve the community and adhere to regulatory standards.

    Reporting to the Director of Professional Development, the Head of Local Government Unit will be responsible for managing the Unit Team and Associate resources to deliver professional development courses, advisory and related services including conferences, seminars, fora and networks on behalf of the Institute’s local government clients.

    This role involves supporting the Director General and Director of Professional Development in the delivery of the Institute’s strategy for professional development to meet the needs of the public service. The Head of Unit will collaborate with other Senior Specialists across the Professional Development Department, the Senior Public Service Department and OneLearning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.

    The Head of Unit will own and manage the operational relationship with Local Government Unit clients across the sector. The role includes designing, delivering, and evaluating professional development programmes that enhance the skills, knowledge, and effectiveness of local government staff in at all levels and in various capacities.

    The key duties and responsibilities of the role are as follows:

    Strategic Planning and implementation

    • In conjunction with the Director of Professional Development, design the strategic plan for the Unit, to set the direction for the business over a multi-year horizon.
    • Implement the strategic plan for the Unit, communicating the vision and objectives to the team and wider Institute, setting tangible objectives and deliverables for each team member.
    • Monitor progress against plan, taking remedial action as required and identifying opportunities to increase revenue through development of new programmes and services, and expansion of existing programmes and services.
    • Initiate and develop services to respond to the challenges and opportunities facing local government, particularly at senior levels.
    • Stakeholder Engagement: Engage with clients to identify needs and learning and development and advisory solutions. Develop solutions that will meet client needs, promote the IPA brand, and deliver long-term value for the IPA.
    • Work collaboratively with other Units and Departments across the Institute on the design and delivery of programmes and services.

     Business Development

    • Client Relationship Management and Business Development: Build and manage client relationships across the local government sector, along with relationships with key stakeholders.
    • Develop responses to client requests, both from direct requests and in collaboration with the Marketing and Promotion Manager.
    • Develop and maintain relevant contacts in Ireland and abroad.
    • Professional Development Best Practices: Regularly research and integrate best practices into the Local Government Unit’s portfolio of services. Stay updated with changes in policies, regulations, and technology affecting local government and contribute to the Institute’s thought leadership. Keep abreast of emerging trends and proactively engage with the sector to build strong relationships with clients.
    • Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, local government and relevant service domains through publications, speaking engagements and other events.

    Training and delivery

    • Curriculum Development: Lead the team on the design and develop professional development solutions that reflect the current trends and requirements in local government operations. Ensure that curriculum development reflects the ambitions of the Unit in delivering future-focused programmes for Local Government personnel to enable them to meet the challenges of their jobs, now and over the long term.
    • Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes in the Unit.
    • Provide advisory and related services for the local government sector, particularly at senior levels.
    • Manage the conference and event portfolio for the Unit with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships for further business in this area.
    • Manage the quality review process and plan for the Unit, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.

    Management

    • Responsible for the line management of professional and administrative staff within the Unit including recruitment (in conjunction with the Director), training, motivating, and performance review for all staff. Overseeing all staffing matters including leave arrangements, cover for day-to-day and additional events, facilitating a positive team environment for staff. Ensure all staff in the Unit adhere to IPA policy and procedure.
    • Management of Associate Lecturers including the engagement process, overseeing content and delivery of material by Associate Lecturers, performance evaluation and contract management.
    • Unit Resource and Capacity Management: Plan and manage the capacity requirements of for the Unit based on annual budgets and business plans. Coach and guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
    • Financial Management: Assist the Director of Professional Development with the financial management of the Unit as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
    • Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the Unit. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.

    General

    • Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in local government policy and practice.
    • Participate as part of the extended senior management team in Institute-wide matters.
    • Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.

    Person Specification – Essential Criteria in bold

    Qualifications:

    • Master’s level postgraduate degree (or equivalent) in Education, Training, Public Administration, Public Policy, Governance or a related field.
    • Additional professional qualifications in training and development are highly desirable.

    Experience:

    • Seven to ten years’ experience at the appropriate level and in a training, L&D or education role, preferably within the public sector
    • Experience in curriculum development and delivery.
    • Experience of management of teams in a professional setting.
    • Evidence of managing of projects in a complex multi-stakeholder environment.
    • Experience in the Irish local government system

    Knowledge:

    • An understanding of the role and objectives of the Institute.
    • Familiarity with the latest trends in professional development within the public sector in general and local government in particular.
    • In-depth understanding of local government operations and challenges is desirable.
    • Proficient in using virtual delivery technologies such as Zoom and MS Teams.
    • Familiarity with e-learning platforms and tools such as Moodle, Sli.do or other Learning Management Systems.

     Skills:

    • Strong track record of service portfolio development and management in a learning and development environment.
    • Ability to design professional development solutions to address complex client requirements.
    • Ability to manage a diverse workload and competing demands.
    • Excellent training and facilitation skills including presentation and communication skills.
    • Excellent client relationship management skills.
    • Strong organisational and planning abilities.
    • Strong research, analytical and writing skills.
    • Ability to analyse data and participant feedback to improve training effectiveness.
    • Creative problem-solving skills and adaptability.
    • Ability to facilitate effectively, to engage with large and small audiences, and to manage group dynamics.

    Personal Attributes:

    • Ability to lead a team, setting out vision, goals and tangible deliverables and fostering commitment to achievement of strategic objectives with a focus on performance and accountability.
    • High level of integrity and professionalism.
    • Passionate about public service and capability development.
    • Approachable, with the ability to build rapport with a diverse range of participants and clients.
    • Committed to lifelong learning and professional growth.
    • Adaptable to diverse groups and learning environments.
    • Willingness to travel within Ireland for training delivery.
    • Fluent in English, with proficiency in Irish being an advantage.

    How to Apply

    Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

    Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Tuesday 5th March 2024.

    When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

    If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

      First name
      Last name
      Email address
      Phone number
      Attach job application - download here
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      Senior Finance Specialist (Grade 2)
      Location:
      Dublin
      Salary
      €76,028 to €109,089
      Type
      Full Time Permanent
      Closing Date
      05/03/2024

      The Senior Finance Specialist will play a pivotal role in the development, management and delivery of Institute’s professional development services in the area of public sector financial governance, including financial management, public sector accounting, internal controls and assurances and financial reporting. Through their leadership, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing the capabilities and expertise of personnel in public bodies and public benefit entities.

      Reporting to the Director of Professional Development, the Senior Finance Specialist will be responsible for managing Finance team colleagues and associate resources to deliver professional development courses, advisory and related services including conferences, seminars, fora and networks on behalf of the Institute’s clients.

      The Senior Finance Specialist will collaborate with other Specialists across the Professional Development Department, the Senior Public Service Department and OneLearning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.

      The key duties and responsibilities of the role are as follows:

      Strategic Planning and Implementation

      • In conjunction with the Director of Professional Development, design the strategic plan for the finance service stream, to set the direction for the business over a multi-year horizon
      • Monitor progress against plan, taking remedial action as required and identifying opportunities to increase revenue through development of new programmes and services, and expansion of existing programmes and services.
      • Initiate and develop services to respond to the challenges and opportunities facing finance and assurance personnel in public bodies and public benefit entities
      • Stakeholder Engagement: Engage with clients and partners to identify needs and learning and development and advisory solutions. Develop solutions that will meet client needs, promote the IPA brand, and deliver long-term value for the IPA.
      • Work collaboratively with other Professional Development and IPA colleagues across the Institute on the design and delivery of programmes and services.

      Business Development

      • Client Relationship Management and Business Development: Build and manage client relationships across the public sector, along with relationships with key stakeholders.
      • Develop responses to client requests, both from direct requests and in collaboration with the Marketing and Promotion Manager.
      • Develop and maintain relevant contacts in Ireland and abroad.
      • Professional Development Best Practices: Regularly research and integrate best practices into the portfolio of services. Stay updated with changes in policies, regulations, and technology affecting the public service and contribute to the Institute’s thought leadership. Keep abreast of emerging trends and proactively engage with the sector to build strong relationships with clients.
      • Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, financial governance and relevant service domains through publications, speaking engagements and other events.

      Training and delivery

      • Curriculum Development: Lead the team on the design and develop professional development solutions that reflect the current trends and requirements in public sector financial governance.
      • Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes by the Team
      • Manage the conference and event portfolio for the business stream with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships for further business in this area.
      • Manage the quality review process and plan, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.

      Management

      • Responsible for the line management of professional and administrative staff within the Team including recruitment (in conjunction with the Director), training, motivating, and performance review for all staff. Overseeing all staffing matters including leave arrangements, cover for day-to-day and additional events, facilitating a positive team environment for staff. Ensure all staff in the Team adhere to IPA policy and procedures.
      • Management of Associate Trainers including the engagement process, overseeing content and delivery of material by Associate Lecturers, performance evaluation and contract management.
      • Financial Management: Assist the Director of Professional Development with the financial management of the business stream as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
      • Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the Team. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.

      General

      • Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in financial governance and practice.
      • Participate as part of the extended senior management team in Institute-wide matters.
      • Input as required into the IPA Governance Forum, including the Pensions Forum.
      • Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.

       General Conditions

      This position will be filled on a permanent, contract or secondment basis.  While the position is Dublin based a considerable amount of our work is delivered in client organisations throughout Ireland and abroad on occasions.  Members of the staff of the Institute may be required to attend meetings and other functions on occasions outside normal working hours

      Essential Requirements

      Character

      Each candidate must demonstrate commitment to the following values of the IPA:

      • Integrity;
      • Client-Centred and Responsive;
      • Openness and Accountability;
      • Trust and Respect;
      • Innovation and Learning;
      • Research-Led;
      • Practice-Led.

       Health

      Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

       Qualifications: Recognised professional accountancy (ACCA/ICAI/CIMA/CIPFA) qualification and/or similar 3rd level qualification, at Masters level or equivalent,

      • Additional professional qualifications in training and development are highly desirable.

      Experience:

      • Seven to ten years’ post-qualification experience at the appropriate management level.
      • Evidence of managing of projects in a complex multi-stakeholder environment.
      • Experience in developing key stakeholder relationships and building business opportunities.
      • Experience in carrying out consultancy style reviews and drafting of related reports
      • Evidenced experience of presenting to groups and/or public speaking

      Knowledge:

      • Evidenced technical knowledge in more than one of the following areas:
        • Financial Governance and Financial Management
        • Public Sector Accounting and Reporting
        • Audit and assurance arrangements
        • Governance, including risk management and strategy
      • An understanding of the role and objectives of the Institute.
      • Knowledge of the Irish local government system (desirable)
      • Proficient in using virtual delivery technologies such as Zoom and MS Teams.
      • Familiarity with e-learning platforms and tools such as Moodle, Sli.do or other Learning Management Systems.
      • Expert user knowledge of MS Office, Adobe and Integra Finance Systems is desirable.

       Skills:

      • Strong management and leadership skills, problem solving, commercial acumen and project management skills at an appropriate level in an Irish higher education, commercial or public sector organisation.
      • Excellent presentation and communication skills, with well-developed skills in collaborative working and report/proposal writing.
      • Well-honed interpersonal skills with experience of working with multi-disciplinary teams across diverse stakeholder groups.
      • Ability to design professional development solutions to address complex client requirements.
      • Ability to manage a diverse workload and competing demands.
      • Excellent training and facilitation skills including presentation and communication skills.
      • Excellent client relationship management skills.
      • Strong organisational and planning abilities.
      • Strong research, analytical and writing skills.
      • Ability to analyse data and participant feedback to improve training effectiveness.
      • Creative problem-solving skills and adaptability.
      • Ability to facilitate effectively, to engage with large and small audiences, and to manage group dynamics.

      Personal Attributes:

      • High level of integrity and professionalism.
      • Passionate about public service and capability development.
      • Approachable, with the ability to build rapport with a diverse range of participants and clients.
      • Committed to lifelong learning and professional growth.
      • Adaptable to diverse groups and learning environments.
      • Willingness to travel within Ireland for training delivery.
      • Fluent in English, with proficiency in Irish being an advantage.

      How to Apply

      Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

      Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Tuesday 5th March 2024.

      When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

      If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

        First name
        Last name
        Email address
        Phone number
        Attach job application - download here
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        Senior Governance Specialist (Grade 2)
        Location:
        Dublin
        Salary
        €76,028 to €109,089
        Type
        Full Time Permanent
        Closing Date
        05/03/2024

        The Senior Governance Specialist will play a pivotal role in the development, management and delivery of Institute’s professional development services in the area of public sector governance, including board and committee evaluations, governance reviews, risk framework reviews and training in, inter alia, good governance practices, strategy, and internal controls and assurances. Through their leadership, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing the capabilities and expertise of personnel in public bodies and public benefit entities.

        Reporting to the Director of Professional Development, the Senior Governance Specialist will be responsible for collaborating with Governance team colleagues and associate resources to deliver professional development courses, advisory and related services including conferences, seminars, fora and networks on behalf of the Institute’s clients.

        The Senior Governance Specialist will collaborate with other Specialists across the Professional Development Department, the Senior Public Service Department and OneLearning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.

        The key duties and responsibilities of the role are as follows:

        Strategic Planning and Implementation

        • In conjunction with the Director of Professional Development, design the strategic plan and associated budget for the governance service stream, to set the direction for the business over a multi-year horizon
        • Monitor progress against plan, taking remedial action as required and identifying opportunities to increase revenue through development of new programmes and services, and expansion of existing programmes and services.
        • Initiate and develop services to respond to the challenges and opportunities facing finance and assurance personnel in public bodies and public benefit entities
        • Stakeholder Engagement: Engage with clients and partners to identify needs and learning and development and advisory solutions. Develop solutions that will meet client needs, promote the IPA brand, and deliver long-term value for the IPA.
        • Work collaboratively with other Professional Development and IPA colleagues across the Institute on the design and delivery of programmes and services.

        Business Development

        • Client Relationship Management and Business Development: Build and manage client relationships across the public sector, along with relationships with key stakeholders.
        • Develop responses to client requests, both from direct requests and in collaboration with the Marketing and Promotion Manager.
        • Develop and maintain relevant contacts in Ireland and abroad.
        • Professional Development Best Practices: Regularly research and integrate best practices into the portfolio of services. Stay updated with changes in policies, regulations, and technology affecting the public service and contribute to the Institute’s thought leadership. Keep abreast of emerging trends and proactively engage with the sector to build strong relationships with clients.
        • Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development and relevant service domains through publications, insight pieces, speaking engagements and other events.

        Training and delivery

        • Curriculum Development: Lead the design and develop professional development solutions that reflect the current trends and requirements in public sector governance.
        • Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes.
        • Co-manage the conference and event portfolio for the business stream with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships for further business in this area.
        • Manage the quality review process and plan, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.

        Management

        • Roles at this level may include responsibility, with other senior colleagues for the line management of professional and administrative staff within the Team including recruitment (in conjunction with the Director), training, motivating, and performance review for all staff. Overseeing all staffing matters including leave arrangements, cover for day-to-day and additional events, facilitating a positive team environment for staff. Ensure all staff in the Team adhere to IPA policy and procedures.
        • Management of Associate Trainers including the engagement process, overseeing content and delivery of material by Associate Lecturers, performance evaluation and contract management.
        • Financial Management: Assist the Director of Professional Development with the financial management of the business stream as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
        • Reporting and Documentation: Ensure that accurate records of training sessions and advisory services, and program evaluations are maintained. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.

        General

        • Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in governance and practice.
        • Participate as part of the extended senior management team in Institute-wide matters.
        • Input as required into the IPA Governance Forum, including the Pensions Forum.
        • Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development.

        General Conditions

        This position will be filled on a permanent, contract or secondment basis.  While the position is Dublin based a considerable amount of our work is delivered in client organisations throughout Ireland and abroad on occasions.  Members of the staff of the Institute may be required to attend meetings and other functions on occasions outside normal working hours

         Essential Requirements

        Character

        Each candidate must demonstrate commitment to the following values of the IPA:

        • Integrity;
        • Client-Centred and Responsive;
        • Openness and Accountability;
        • Trust and Respect;
        • Innovation and Learning;
        • Research-Led;
        • Practice-Led.

         Health

        Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

         Person Specification – Essential Criteria in bold.

         Qualifications:

        • Master’s level postgraduate degree (or equivalent) in Governance, Public Policy or Public Administration, Arts/Humanities or a related field.
        • Additional professional qualifications in governance, training and development are highly desirable.

        Experience:

        • Seven to ten years’ experience at the appropriate level and in a governance role and/or partially in a training, L&D or education role, preferably within the public sector.
        • Evidence of managing of projects in a complex multi-stakeholder environment.
        • Experience in developing key stakeholder relationships and building business opportunities.
        • Experience in carrying out consultancy style reviews and drafting of related reports.
        • Evidenced experience of presenting to groups and/or public speaking

        Knowledge:

        • Evidenced technical knowledge in more than one of the following areas:
          • Corporate Governance
          • Strategic Planning and Performance Review
          • Audit and assurance arrangements
          • Risk management
          • Evaluations
        • An understanding of the role and objectives of the Institute.
        • Familiarity with the latest trends in professional development and governance within the public sector in general
        • Strong knowledge of the Irish public service
        • Proficient in using virtual delivery technologies such as Zoom and MS Teams.
        • Familiarity with e-learning platforms and tools such as Moodle, Sli.do or other Learning Management Systems.
        • Expert user knowledge of MS Office, Adobe

         Skills:

        • Strong management and leadership skills, problem solving, commercial acumen and project management skills at an appropriate level in an Irish commercial or public sector organisation.
        • Strong track record of service portfolio development and management in a learning and development environment.
        • Excellent presentation and communication skills, with well-developed skills in collaborative working and report/proposal writing.
        • Well-honed interpersonal skills with experience of working with multi-disciplinary teams across diverse stakeholder groups
        • Ability to design professional development solutions to address complex client requirements.
        • Ability to manage a diverse workload and competing demands.
        • Excellent training and facilitation skills including presentation and communication skills.
        • Excellent client relationship management skills.
        • Strong organisational and planning abilities.
        • Strong research, analytical and writing skills.
        • Ability to analyse data and participant feedback to improve training effectiveness.
        • Creative problem-solving skills and adaptability.
        • Ability to facilitate effectively, to engage with large and small audiences, and to manage group dynamics.

        Personal Attributes:

        • High level of integrity and professionalism.
        • Passionate about public service and capability development.
        • Approachable, with the ability to build rapport with a diverse range of participants and clients.
        • Committed to lifelong learning and professional growth.
        • Adaptable to diverse groups and learning environments.
        • Willingness to travel within Ireland for training and service delivery.
        • Fluent in English, with proficiency in Irish being an advantage.

        How to Apply

        Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

        Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Tuesday 5th March 2024.

        When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

        If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

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          Application Support Specialist (Grade 3)
          Location:
          Dublin
          Salary
          €63,290 to €97,385
          Type
          Full Time Permanent
          Closing Date
          05/03/2024

          Job Function: Lead in the development and integration of our ICT systems, applications, and infrastructure. Oversee the implementation of software solutions, system architecture, and ensure true integration and optimal performance.

          This role requires an excellent understanding of systems architecture and will provide comprehensive support for systems including, but not limited to.

          • Student Record System
          • Customer Relations Management
          • Financial Business solution
          • Learning Management and Delivery Systems

          The chosen candidate must identify, develop, and implement technical solutions to enhance and maintain operational efficiency in business processes. This involves conducting a thorough analysis of existing business systems and practices.

          The successful candidate will be required to work collaboratively with cross functional teams to deliver high quality customer interactions and technical solutions.

           Main Duties:

          • Support the Senior ICT & Support Services Manager through analysis of current applications by identifying, reporting and recommending potential integrations of key systems.
          • Recognise, formulate, and execute information and communication technology (ICT) solutions that align with the organisation’s strategy to meet its business requirements.
          • Performs break-fix coding and/or scripting and maintains records to document break-fix code changes.
          • Support the ICT Team in developing systems integrations that enhance the flow of data across key systems.
          • Designs and code SQL reports to meet business needs.
          • Monitor operating efficiency of existing application systems.
          • Review, analyse, and modify current systems, including encoding, testing, debugging and upgrading to leverage functionality.
          • Maintain records which document system and procedural developments and revisions.
          • Acts as technical liaison to external support partners.

           Essential Requirements

           Character

          Each candidate must demonstrate commitment to the following values of the IPA:

          • Integrity;
          • Client-Centred and Responsive;
          • Openness and Accountability;
          • Trust and Respect;
          • Innovation and Learning;
          • Research-Led;
          • Practice-Led.

           Health

          Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

          Requirements and Qualifications

          • Degree (Level 8) in Computer Science, Information Systems, Software Engineering or related field.
          • At least two years of experience in a related role with a proven focus on Project Management and delivery supported by a formal PMP certification.
          • A minimum of 5 years related work experience with demonstrative IT Service Management, Data Management and Application Development exposure and experience, which should include solid database design skills in relational databases such as MS SQL Server, MySQL and solid experience with SQL and the creation of db objects including stored procedures, views, triggers etc.
          • Strong analytical, communication skills combined with very good attention to detail.
          • Experience of working in an Agile environment and using Agile methodologies.

          Desirable

          • Experience in developing and consuming both windows and RESTful services.
          • Experience in tools such as Visual Studio, Azure DevOps, Git,
          • Experience working in a professional development and or educational environment.

          How to Apply

          Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

          Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Tuesday 5th March 2024.

          When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

          If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

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            Senior Leadership Development Programme Manager (Local Government) Grade 2
            Location:
            Dublin
            Salary
            €76,028 - €109,089
            Type
            Full Time Permanent
            Closing Date
            11/03/2024

            Role Summary

            The Programme Manager for the Senior Public Service’s Senior Leadership Development (SLD) Programme is a newly created role and the initial focus will be on co-ordination, design and delivery of the Senior Leadership Development Programmes across Local Government. The individual appointed will form part of the Senior Public Service Strategic Leadership Development Team and will report directly to the Director of Senior Public Service (SPS).

            This is an exciting opportunity for the right person to develop this new role within the IPA in enhancing and building the SLD Programme for the Local Authorities. The role requires a level of experience to enable the development and ongoing management of the programme to ensure that it achieves the goals set out in building leadership capability within the Public Service. It requires a self-starter with the ability to take initiative and yield results in establishing a programme of excellence.

            The SLD Programme Manager role at the IPA is responsible for:

            (1) Co-ordination for the design and delivery of Strategic Leadership Development Programme across Local Government

            Responsibilities include:

            • Co-ordinate insight gathering exercise to inform programme design
            • Develop close working relationships with external programme partners
            • Manage service providers re programme design, content and delivery
            • Develop and manage selection process for SLD Programme
            • Manage relationships with senior Public Service leaders regarding direct involvement and sponsorship
            • Formal and informal evaluations of SLD Programme impact
            • Oversee Local Government SLD Programme budget

            (2) Co-ordination for the design and delivery of Strategic Leadership Development Programme across Local Government

            Responsibilities include:

            • Co-ordinate insight gathering exercise to inform programme design
            • Develop close working relationships with external programme partners
            • Manage service providers re programme design, content and delivery
            • Develop and manage selection process for SLD Programme
            • Manage relationships with senior Public Service leaders regarding direct involvement and sponsorship
            • Formal and informal evaluations of SLD Programme impact
            • Oversee Local Government SLD Programme budget

            (3) Manage Local Authority CEOs Continuous Professional Development

            Responsibilities include:

            • Provision of ongoing support to Local Authority CEOs, through sharing information on SPS supports and external programmes, and arranging co-funding of participation in academic courses/programmes.
            • Communication of ongoing supports, e.g. coaching, mentoring, to the senior leadership cohorts
            • Procurement of additional tailored supports where needed
            • Management of Local Authority CEO CPD Budget

            (4) Takes a lead role in running the SLD Executive Coaching Programme across the Public Service

            Responsibilities include:

            • Set the parameters for 2024 coaching contract. Be the conduit between the coaching panel, potential coachees and L&D Units across the Civil and Public Service, as required.
            • Formal and informal evaluations of Coaching programme impact
            • Managing the procurement process for an Executive Coaching and Mentoring Framework

            Essential Requirements

            Character

            Each candidate must demonstrate commitment to the following values of the IPA:

            • Integrity;
            • Client-Centred and Responsive;
            • Openness and Accountability;
            • Trust and Respect;
            • Innovation and Learning;
            • Research-Led;
            • Practice-Led.

             Health

            Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

             Person Specification – essential criteria in bold

            The successful candidate must be able to demonstrate evidence of:

            • A minimum of 7- 10 years’ experience in similar area within the education area.
            • Third level qualification in Education Management or relevant field.
            • Strong understanding of leadership development at executive level.
            • Excellent interpersonal and communications skills with proven track record in dealing with senior leaders and the ability to as an excellent ambassador the SLD Programme.
            • Strong understanding and demonstrated track record in client relationship management including knowledge and experience of CRM systems.
            • Experienced in engaging and liaising with both internal and external stakeholders, representing the IPA mission and values at all times.
            • Proven ability to manage a number of projects simultaneously and meet all deadlines in a timely manner.
            • Previous experience of people management experience, effectively supervising and/or line managing others to deliver results.
            • Clear record of professional excellence, and achievement in respected organisations.
            • Proficiency in IT, oral, written and presentation skills.

            Desirable Requirements

            It is desirable that the successful candidate should also be able to demonstrate evidence of:

            • Previous experience within, or working with, the Public Service and/or education area.
            • Interest, awareness and fluency in the executive learning and development needs of the Public Service.

            How to Apply

            Please provide a tailored CV (max 3 pages) and Cover Letter (max 2 pages) providing specific examples of how you meet the Essential Criteria for this role as listed in the Candidate Booklet. Where relevant to the criteria, please include the number of people who reported directly to you.

            Applications should be emailed directly to ipa@consciatalent.com to be received no later than 1pm on Monday 11th March 2024.

            When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.

            If you do not receive an acknowledgement of receipt of your application please check your junk/spam folders as email notifications may be filtered here.

              First name
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              Email address
              Phone number
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