Primary Objectives/Key Responsibilities

Financial System

• Business support lead of the financial System, setting up new users, making changes to current users, following Joiner/Movers/Leaver processes and procedures.
• Periodic User Reviews analysis.
• Oversea the Internal Helpdesk Portal, responding to all queries and collaborating with other internal stakeholders including the IT department to successfully resolve all logs.
• Act as Finance Administrator and log all queries on software providers helpdesk and escalate where applicable, follow up and resolve problems as they occur.
• Scheduling and project manage updates to the financial system working closely with software providers and ICT division.
• Update Finance teams on new features on financial system.
• Provide training to new users.
• Manage the relationship between our Software providers and Finance Division setting quarterly review meetings and yearly contract reviews.
• Monitor and manage the performance of the system Service Level Agreements.
• Support in the roll out of the new finance system
• Link in with ICT on security management to ensure no risks relating to cyber crime is managed. Quality Assurance
• Identify opportunities for continuous process improvement.
• Ensure that the organisations policies and procedures are up to date and implemented.
• Provide absence/leave cover for other team members in the Finance Division.
• Carry out all other duties as required and participate as a full member of the Finance Team including Payroll, Budget management, AP/AR, Grants and by supporting different work projects, as required, from time to time.

Other finance responsibilities

• Support the team in the development of the financial statements and assist with the annual audit with the C&AG.
• Support the development of financial reporting through the report writing tools as part of the finance system.
• Support the internal audit process in all finance areas Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time

ESSENTIAL CRITERIA

• Ability to work as part of a team.
• High attention to detail with an eye for accuracy.
• Ability to communicate articulately and effectively both orally and in writing
• Strong time management skills and the ability to prioritise. In order to be eligible to apply for this role you must have / demonstrate in your application form the following
• Three years’ relevant experience which includes demonstrable experience working on an integrated Financial Management system as a Finance system administrator or equivalent. (e.g. Integra, Microsoft Business Central etc.)
• Display proficiency in Microsoft Office skills, particularly Excel

Qualifications/Mandatory Training

• A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential

DESIRABLE CRITERIA

• Previous experience working on a busy helpdesk and problem solving.
• Data Analytics and Report building experience.

KEY COMPETENCIES

• Managing Relationships
• Teamwork
• Planning and Managing Work
• Decision Making

PRIMARY OBJECTIVES/KEY RESPONSIBILITIES

General

• Oversee the day-to-day operations of the team including establishing goals, developing work schedules, maintaining written procedures, and operating key controls.
• Develop, monitor, and manage the performance of the team against team goals and objectives.
• Manage staff leave requirements to always ensure cover.
• Supervise staff reporting to the position.
• Proactively develop the skills of the team to ensure they attain the appropriate level of competence.
• Conduct Performance Reviews in line with Fáilte Ireland policy
• Prepare appropriate documentation for Freedom of Information requests, Parliamentary Questions, periodic Government Department returns and other information requests from external stakeholders and others as appropriate.
• Identify and assist in delivery of solutions and process improvements, including computerised systems and manual processes.
• Carry out all other duties as required and participate as a full member of the Operations directorate, by supporting different work projects as required.
• Engage directly and handle all related enquiries for Internal and External Audits.
• Prepare Management reports as required.
• Process month end close and all associated reconciliation for your area to financials
• Prepare documentation and reports for meetings of the Executive Team, Audit Committee, the Investment Committee, and the Fáilte Ireland Authority

Accounts Payable / Accounts Receivable duties which may include:

• Ensure supplier and customer master records are set up and maintained correctly on the finance system and supplier invoices are processed for payment in accordance with prompt payment and Revenue rules.
• Responsible for managing the end-to-end processing within the Sales Order to Receipts area including debt management.
• Manage the operation of VAT, RCT and PSWT, ensuring that all transactions are recorded accurately to recognize the liabilities for these taxes appropriately.
• Role of ROS administrator for the organisation
• Ensure employee expense payments are reviewed and paid in line with public sector policies.
• Review and submit tax returns (VAT / RCT / PSWT/S891B) for the agency.

Grant Payments duties which may include:

• Oversee the claim assessment process in compliance with best practice, scheme rules and relevant Government and EU guidelines and regulations, ensuring claims are processed in a timely fashion.
• Oversee the processing of Just Transition Fund grant claims between 2023 and 2026 (a separate EU fund secured for development of the Midlands of Ireland which will have multiple grant schemes included)
• Liaise with internal stakeholders and external grantees on progress of grant-aided projects.
• Provide data and reports on the Just Transition Fund for the Just Transition team and for the Eastern and Midland Regional Assembly

Budgeting /Treasury management which may include:

• Monitor and update budgets including monthly forecasts, year-end projections and multi-annual projections.
• Generate monthly accruals and reconcile to monthly, quarterly, and annual accounts.
• Generate regular status and KPI reports for the unit’s Finance manager and the Head of Division, including variance analysis and funding availability.
• Prepare cash flow projections for management of drawdowns from parent department.

Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time.

ESSENTIAL CRITERIA

• Have a drive to embed and maintain high standards and best practice in Governance.
• Proven ability to work on own initiative and deliver results to strict deadlines.
• Evidence of delivering tangible business results
• Strong interpersonal and communications skills

In order to be eligible to apply for this role you must have / demonstrate in your application form the following:

• A minimum of three years’ experience in a finance / accountancy role that includes a good working knowledge of any the following:
• Accounts Payable / Accounts Receivable
• Grant Processing
• Budgeting
• Financial / Management Reporting
• Experience using an Integrated Financial Management system
• Experience of people management or management of a significant project

Qualifications/Mandatory Training

• A professional qualification (minimum Level 6 under the QQI Framework) in a relevant discipline is essential

DESIRABLE CRITERIA

• Knowledge of public sector Governance reporting requirements including knowledge of the Code of Practice for the Governance of State Bodies 2016
• Advanced level Excel and Report Building experience.
• Part Qualified/Qualified accountant or Accounts technician or equivalent public sector accounting qualifications.
• Experience of governance frameworks

KEY COMPETENCIES

• Managing Relationships
• Teamwork
• Inspire and engage.
• Planning and managing work

PRIMARY OBJECTIVES/KEY

RESPONSIBILITIES

Strategy

• Identify opportunities for businesses to adopt emerging digital technologies to drive business revenues, unlock productivity gains and enhance visitor experiences end-to-end.
• Keep abreast of industry digitalisation trends within tourism and share insights with the team.
• Investigate best practice models of digital transformation for use across national programmes.
• Analyse current skills gaps amongst domestic tourism operators.
• Provide expertise, insight and innovative ideas that will help to build business development capability and adoption of technologies by Irish tourism businesses.
• Feed into the Business Unit’s strategic plans for growth.

Operational

• Manage the delivery of Digital Transformation work programmes according to their objectives, plan(s), and budget, flagging any remedial actions that are required from time to time.
• Manage relationships with external stakeholders in the delivery of digital transformation
• Provide regular feedback from external stakeholders to Manager and Head of Division.
• Manage report generation for team projects to enable effective monitoring of program delivery, sharing of learnings with project stakeholders.
• Work cross-functionally with other teams within Fáilte Ireland to support delivery of projects.
• Ensure that any procurement of work from a third party is implemented in line with Fáilte Ireland procurement policy.
• Manage programme budgets and complete financial administrative tasks in accordance with Fáilte Ireland policy.
• Manage grant application process with tourism businesses and external stakeholders.
• Deliver on all personal KPIs, and actively contribute to achieving the Divisional KPIs.
• Support Fáilte Ireland’s sustainability agenda.

Carry out all other duties as required and participate as a full member of the Industry Digitalisation team by supporting different work projects, as required, from time to time.

ESSENTIAL CRITERIA

• Strong knowledge of the digital environment, tourism, and innovation.
• Excellent project management and attention to detail skills.
• Excellent interpersonal and communication skills.

In order to be eligible to apply for this role you must have / demonstrate in your application form the following:

• 3 years’ relevant experience in the following:
• Experience of managing digital projects.
• Experience of collaborating with and managing external stakeholders.
• Experience of working in a project team

Qualifications/Mandatory Training

• A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential.

PRIMARY OBJECTIVES/KEY

RESPONSIBILITIES

Strategy

• Conduct research to identify opportunities for tourism businesses to adopt digital technologies to drive business revenues, unlock productivity gains and enhance the visitor experience.
• Keep abreast of industry digitalisation trends within tourism and externally and deliver ideas and opportunities to the Industry Digitisation team.
• Investigate best practice models of digital transformation for use across national programmes.
• Feed into the Business Units strategic plans for growth.

Operational

• Support in the delivery of Digital Transformation work programmes according to their objectives, plan, and budget, flagging any remedial actions that are required from time to time.
• Liaise with internal and external stakeholders in the delivery of digital transformation programmes.
• Provide regular feedback from external stakeholders to team members.
• Prepare reports on team projects to enable effective monitoring of program delivery, sharing of learnings and effective reporting to project stakeholders.
• Carry out all other duties as required and participate as a full member of the Fáilte Ireland project team by supporting different cross-functional work projects, as required.
• Ensure that any procurement of work from a third party is implemented in line with Fáilte Ireland procurement policy.
• Support with the completion of financial administrative tasks in accordance with Fáilte Ireland policy.
• Deliver on all personal KPIs, and actively contribute to achieving the Divisional KPIs.
• Manage grant application process with tourism businesses and external stakeholders.
• Support Fáilte Ireland’s sustainability agenda.
• Support the management of data via (CRM).

Carry out all other duties as required and participate as a full member of the Industry Digitalisation team by supporting different work projects, as required, from time to time.

PERSON SPECIFICATION

ESSENTIAL CRITERIA

Demonstrate an understanding of the Irish tourism industry.

• Knowledge of the digital environment and innovation.
• Experience of working on a team.
• Excellent interpersonal and communication skills.

In order to be eligible to apply for this role you must have / demonstrate in your application form the following

• 1 years’ relevant experience in a tourism, communications, digital, or project management function.
• Experience of operating in a team administrative support role.
• Demonstrable experience of effective communication, both oral and written.

Qualifications/Mandatory Training

• A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential.